Appointment Setting & Customer Service Job at King Of The Air USA, Syracuse, NY

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  • King Of The Air USA
  • Syracuse, NY

Job Description

Company Description

Since 1936, RexAir Distribution, operating under the brand King Of The Air, has been a pioneer in air purification technology. With a focus on creating healthier environments, we offer water-based air cleaning systems that effectively remove dust and allergens. Proudly manufactured in the USA, our innovative products ensure superior air quality for homes and offices. Our motto, "Wet Dust Can’t Fly," reflects our dedication to providing state-of-the-art solutions for cleaner indoor spaces.

Role Description

We are seeking a dedicated professional for a part-time Appointment Setting & Customer Service role. This hybrid position is based in the Syracuse, Waterloo, Rochester, Watertown and Buffalo-Niagara Falls Area. Responsibilities include engaging with customers via phone, scheduling appointments, ensuring a positive customer experience, and addressing customer inquiries and concerns. The role emphasizes excellent communication, customer interaction, and maintaining high customer satisfaction standards.

Qualifications

  • Strong skills in Customer Support, Customer Service, and Customer Experience
  • Proficient in maintaining Customer Satisfaction and handling inquiries with care
  • Excellent Phone Etiquette and communication abilities
  • Attention to detail and a customer-focused approach
  • Prior experience in a customer service or appointment-setting role is a plus
  • High school diploma or equivalent required

Job Tags

Part time

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