Job Description

Nectar HR Billing & Accounts Receivable Specialist

Nectar HR helps companies build stronger cultures through meaningful employee recognition and rewards. Our platform enables organizations to celebrate great work, reinforce company values, and improve employee engagement at scale. As we continue to grow, we are focused on building scalable financial processes that support long-term profitability and operational excellence.

Role Overview

The Billing & Accounts Receivable Specialist is responsible for managing the full billing and accounts receivable cycle, ensuring timely and accurate invoicing, collections, and reconciliation of customer payments. This role works closely with Finance, Sales, and Customer Success to maintain strong customer relationships while supporting accurate revenue reporting and cash flow management.

This position requires a detail-oriented individual who thrives in a fast-paced SaaS environment and enjoys building efficient processes.

Key Responsibilities

• Generate and distribute customer invoices in accordance with contract terms.
• Ensure billing accuracy for subscription revenue, implementation fees, and other services.
• Maintain billing schedules and ensure invoicing aligns with contract start dates and renewals.
• Assist with billing adjustments, credits, and corrections when necessary.
• Monitor outstanding receivables and proactively follow up on past-due invoices.
• Manage customer communication related to billing inquiries and payment issues.
• Apply customer payments accurately in the accounting system.
• Maintain detailed documentation of collection efforts.
• Reconcile accounts receivable balances and investigate discrepancies.
• Assist with month-end close related to AR, including reconciliations and reporting.
• Support revenue reporting by ensuring accurate invoice data.
• Partner with Sales and Customer Success to resolve billing disputes and customer questions.
• Support Finance leadership with AR reporting, aging reports, and cash forecasting inputs.
• Help improve AR processes and internal controls as the company scales.

Qualifications

• 2+ years of experience in accounts receivable, billing, or collections.
• Experience working in a SaaS or subscription billing environment preferred.
• Familiarity with accounting systems such as NetSuite or similar ERP platforms preferred.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.

Preferred Skills

• Experience with subscription billing or recurring revenue models.
• Strong Excel or Google Sheets skills.
• Experience working cross-functionally with Sales or Customer Success teams.
• NetSuite or similar ERP platforms

Why Join Nectar

• Be part of a fast-growing SaaS company focused on meaningful workplace impact.
• Work with a collaborative and high-performing team.
• Help build finance infrastructure that supports long-term success.

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