Job Description

At J AN -P RO of Atlanta, we are seeking a highly motivated Business Consultant to work closely with business owners, helping them grow their businesses and increase profitability. In this role, you will be assigned existing accounts and customers who are already paying for your expertise. Your mission will be to provide tailored solutions, leveraging your customer service skills and powers of persuasion to drive positive change in the lives of our business owners and their customers. Key Responsibilities Engage with assigned franchisees to understand their unique challenges and goals. Ensure franchisees are adhering to company standards and policies, providing guidance and coaching when necessary. Conduct regular site visits to franchise locations to assess operations and provide feedback. Support upsells and cross-sell opportunities within assigned accounts, including the sale of special services (deep cleans, floor work, add‑ons). Provide customized solutions and guidance to help entrepreneurs achieve sustainable growth and profitability. Utilize communication skills to effectively communicate with a diverse client base. Actively listen to client needs and concerns, building trust and rapport. Thrive in a fast‑paced environment, adapting to changing client needs and market dynamics. Serve as a mentor and teacher, sharing your knowledge while continuously learning and staying updated on business concepts and trends. Embrace technology and leverage productivity tools to enhance your effectiveness. Work collaboratively with a motivated team, challenging each other to excel and contribute to a positive, productive work environment. Find fulfillment in being part of a team that is genuinely dedicated to making a difference in the lives of small business owners. Administer training modules to JAN‑PRO Certified Business Owners. Assist with account transfers and expansions. Qualifications Bachelor’s degree in business or a related field preferred. At least 1 year of experience in business consulting, customer service, or a related role preferred. Exceptional communication and interpersonal skills. A passion for helping people and driving positive change. Strong business acumen and the ability to apply concepts to different industries and situations. Comfortable with technology and a willingness to stay current on productivity tools. Knowledge of MacBook and iPhone systems preferred. Competitive spirit and a drive to excel. Proficient in Microsoft Office, particularly Microsoft Excel, and experience using a CRM software is preferred. Equal Employment Opportunity Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #J-18808-Ljbffr

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