Major Incident Manager Job at Yochana, United States

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  • Yochana
  • United States

Job Description

Major Incident Manager

Location: Wilmington, Delaware (Remote Position)

Job Type: Full time position

Interview process: Team Interview

Shift Timings: Mon - Thu (11:00pm EST- 09:00am EST) shift with Fri, Sat & Sun week offs

Job Description:

  • Candidate must be local to Wilmington, Delaware
  • Minimum of 3+ years’ experience as a Major Incident Manager
  • Experienced in reviewing proposed major incidents, assessing criticality and business impact
  • Experience in facilitating high severity incident bridge calls
  • Engage and escalate to needed individual/ resource teams
  • Working knowledge of IT Service Management tools
  • Document activities and discussion during major incidents.

Job Tags

Full time, Local area, Remote work, Shift work

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