Job Description

• Transporting guests to/from the airport and to other short-distance locations.
• Assisting both arriving and departing guests with their luggage.
• Inspecting, cleaning, and servicing (e.g. oil, gas) the van(s).
• Maintaining mileage logbooks.
• Running errands for the official business of the hotel staff.
• Delivering special request items to hotel guests, such as express mail, hair dryers, etc, and assisting house person(s) as needed.
• Fold laundry in the back of house.
• Follow safety and security policies and procedures at all times.
• Patrol the property's interior ground and back of the house area.
• Patrols hallways, parking lots, stairwells, lobbies, bars, and restaurants.
• Ensures all guest room doors are closed and all public access doors locked.
• Ensures all the property's security alarms and CCTC cameras are on and functional.
• Might spend all or part of his shift watching the CCTV monitors for any suspicious activity, and report to the superiors and local authorities in case of any suspicious activity.
• Responsible for maintaining clear and concise logs of all nightly occurrences, suspicious activity.
• Responds to guest requests quickly and courteously as reported by night shift staff.
• Respond to accidents, contact EMS or administer first aid/CPR as required.
• Assist guests/employees during emergency situations.
• Notify appropriate individuals in the event of accidents, attacks, or other incidents.
• Security officers might also need to evict loiterers or trespassers from time to time.
• Escort Guests and Employees from the bar or pub and occasionally guests become intoxicated or combative.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Lock property entrances when required.
• Conduct daily physical hazard inspections.
• Performs all duties in a safe manner and reports all accidents to the supervisor immediately.
• Maintains the safety and security of guests at all times.
• Adheres to key control policy and procedures according to the set standards of the hotel.
• Assist in training new joiners on the job.
• Attend phone calls with proper telephone etiquette and standard greetings.
• Provide handover to the morning shift supervisor and the night checklist.
• Attend any departmental meetings or training as per the schedule.
• Any other duties assigned by the superior or management.

Job Tags

Similar Jobs