Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...We are seeking experienced and dedicated Specialty Infusion Pharmacists to provide after-hours/on-call coverage. This role ensures continuity... ...overall patient safety. Schedule Details Location: Remote Hours: Evenings, Sunday through Thursday, from 8:30 PM to...
...Steve Brown Apartments, a leader in Madison's rental market since 1980, is looking for a driven professional to join our leasing team.What Youll Do All DayRespond to initial inquiries and provide showings.Ensure apartments are movein ready before tenant moveins....
...Job Description \nJob Position: Leasing\n \n \nLocation: La Mesa, CA 91942\n \n \nPay Rate: $18.75 - $20/hr\n \n \nShift: \n \n \nDescription:\n \n \nJoin Our Team as an Apartment Leasing Consultant!\n \n \nDo you love working with people? Are...
...member of our team truly makes our work successful. With everyone's commitment, anything is a possibility.Essential Duties of the Apartment Leasing AgentStand up, greet, qualify and \"close\" prospectsGREAT commission opportunitiesVerify application and process paperwork...
...of the Dairy Queen brand and be professional in every aspect of performanceBring to life fans' imagination through the art of cake decoratingAssemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush,...