Job Description
Salary:
The Repossession Field Agent's job involves communicating with internal staff, external team members and consumers delinquent on a payment agreement. You will be investigating and tracking the known locations of cars out for repossession, securing them, and towing the vehicles to the closest company storage facility. Once towed, you will be responsible for appropriate, timely and accurate documentation. No Cold Calling-ALL accounts provided by established business. All Star Recovery is one of the most respected, rapidly expanding repossession firms in the country. We are seeking both full time experienced field agents and those eager to learn and committed to a new profession. We have industry leading technology and top of the line recovery trucks that will help you excel at your job. We do things the right way and we hire the right people that can deliver results. Are you looking for an opportunity to:
Be an integral part of a growing organization?
Be handsomely rewarded for your strong and flexible work ethic?
Work independently without supervision?
The field agent requires a positive attitude and a high aptitude for problem-solving. You will be the face of our company to the public and who will recover the collateral and assets for our clients. It requires very good people skills and the ability to communicate on all levels with all types of persons. Every person you meet needs to be treated with courtesy and respect regardless of the circumstances in which they find themselves or the attitude they exhibit. If you are at least 24 or older with clean driving record and background; if you want to work a flexible schedule including weekends, then you should get in touch with us. We are an Equal Employment Opportunity Employer.
EDUCATIONAL REQUIREMENTS and WORK EXPERIENCE
High School Diploma or equivalent required
Proven ability and experience working in an outside environment without direct supervision
Previous law enforcement or military a plus
Either possess or can acquire a DOT physical card and Class D commercial drivers license
Basic mechanical ability
Previous experience working as a tow truck operation, or in the repo industry, as a flatbed operator, self-loader or tow dolly is encouraged, Industry certification a plus
ORGANIZATIONAL SKILLS AND KNOWLEDGE
Basic computer skills including internet and email, own a smartphone with service
You must have a clean driving record, pass a background and drug test
Clean, presentable appearance, reliable, strong work ethic and loyal
Able to read, write and speak English with reasonable capability to be able to communicate with customers, employees, and vendors
Meet the attendance schedule and repossession goals as agreed to with your supervisor Innovative, creative and seeks challenges while exercising analytical skills with determination Ability to handle stress and multiple priorities with a level head and limited emotion Flexible and self-confident with exceptional interpersonal skills Effective command skills, competent management and organizational and conflict resolution skills
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