Job Description

Job Description

Job Description

About Us

Bob Brown Chevrolet, headquartered in Urbandale, Iowa is in search of Skilled Service Technicians looking to become more than just a number.  We are a third generation family, owned and operated.  With more than 63 years in the automotive business, the Brown family prides ourselves on high employee retention, and an all around great place to work.  With our redesigned an upgraded service department, featuring a Climate Controlled Shop, In-ground Lifts, and 20,000 pound lifts, we have the capability to work on  medium duty trucks and RV's;  we can service nearly all vehicle service types.  We are looking for Service Technicians to join our growing team! The right candidates will have a strong service technician background and ASE certifications. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. 

Looking to relocate?  We can help and will offer relocation assistance to the right candidates.  From the famous Downtown Farmer's Market, the Famous Iowa State Fair, some of the best schools in the country, a booming economy, a reputation as a great place to raise a family, friendly people, low crime rates, affordable homes, the Des Moines metro is on of the most coveted places in the county.

COMPENSATION

• Flat rate hourly compensation, based on experience, training, and proficiency.
• Participation, with dealer match, in the GM Tech Excellence Bonus Program.  Potential of $12,000 annually and up to 250,000 GM rewards points valued at an additional $2,500. 

BENEFITS

• Competitive market wages for all skill and training levels.
• We encourage professional development and continued growth and offer paid training to enhance your skill sets.
• Paid Time Off
• 40 Hour Work Week
• Factory Backed Incentive Retention Plan
• Medical Insurance
• Prescription Insurance
• Dental Insurance
• Vision Insurance
• Life & AD&D Insurance
• Short-term and Long-Term Disability Insurance
• Cancer/Accident/Critical Illness Coverage
• Medical Flexible Spending Account
• Dependent Care Spending Account
• Employee Assistance Program
• 401k Plan with Company match
• Employee Discounts

Job Requirements

• Perform work specified on the repair order with efficiency and in accordance with dealership policies.

• Inspect and test-drive vehicles to ensure vehicles run smoothly and safely.

• Execute repairs under warranty to manufacturer specifications.

• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

• Communicate directly with Service Advisors and all necessary parties to ensure that customers receive exceptional service.

• Diagnose, maintain, and repair automotive systems and components.

• Complete required factory and dealership training.

• Install equipment as specified by the customer or company.

• Assist and mentor junior technicians when needed.

• Use shop supplies and materials in a practical and economic manner.

• Maintain a professional and clean workspace.

• Report to management any situation or condition that jeopardized the safety, welfare, or integrity of the dealership, its personnel, or customers. 

• High school diploma or equivalent, ASE Certification required.

• B level qualifications, including Diagnostic, Electrical and Engine Repair.

Qualifications

• 2+ years of Service Technician experience preferred.

• High school diploma or equivalent, ASE Certification required.

• B level qualifications, including Diagnostic, Electrical and Engine Repair.

• Dexterity, requiring a steady hand, excellent hand-eye coordination.

• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment.

• Excellent customer service skills and basic computer competencies.

• Positive, friendly attitude, along with an eagerness to improve.

• Enjoy working in a dynamic environment.

• Must have a strong worth ethic and be a team player.

• Teammate with ability to collaborate with others effectively.

• Ability to learn new technology, repair and service procedures and specifications.

• Valid driver's license and clean driving record.

• Must be 18 years of age or older with a valid Driver's License.

Company Blurb

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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