The Skip Trace Investigator role is to perform investigative research for the purpose of identifying the most current location where a defendant in a legal action may be found to receive proper notice of the court's proceedings and the legal issue that specifically involves them.
We pay for your investigative licensing and training
Competitive pay and benefits
Overtime opportunities are available for those that want them
Continuous on the job training
Opportunity for advancement within ProVest LLC
To be part of a team with an industry leader
Ensure appropriate processes are followed to meet or exceed performance standards and goals,
Locate contacts using basic and advanced skip tracing tools,
Locate contacts by searching private databases, public records, and the world wide web (including social media platforms),
Communicate with third parties for the purpose of acquiring contacts' location information,
Discern best contacts to make phone calls for contacting defendants located,
Ensure investigation findings are communicated effectively in our proprietary system and legal documents,
Ensure adherence to any client requirements,
Comply with all federal, state, and local regulations with regards to personally sensitive information,
Perform other related duties as required.
High School diploma or equivalent; some college a plus
Must be able to pass criminal background check
Ability to obtain a Florida investigative license (We will pay for your training and license)
Previous skip trace, investigative or research experience a plus
Working knowledge of Microsoft Office applications (Outlook, Word and Excel)
Previous experience with internet search engine resources beneficial
Previous customer service or call center experience a plus
Professional communication skills (verbal and written)
Proven ability to take ownership, analyze and find creative solutions
Basic typing skills.
Due to the nature of the ProVest, LLC's needs, regular and reliable attendance is required. Individuals must be able to work at least a 40 hour work week, Monday through Friday, and be available as situations arise requiring extended hours.
Physical demands : While performing the duties of this job, the employee is occasionally required to walk, however, primarily sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment : While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
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