Job Description

About the job Travel Experience Coordinator


Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About This Opportunity

We're currently expanding our remote travel team and looking for individuals who enjoy assisting others, organizing details, and creating positive customer experiences. As a Travel Experience Coordinator, you'll help clients plan and prepare personalized vacations while supporting them throughout the booking and travel preparation process.

This role is ideal for individuals who enjoy communication-focused work, learning about destinations, and helping travelers bring their vacation ideas to life. From relaxing beach stays to cruises and international trips, you'll assist with a variety of travel experiences while working remotely with a flexible schedule. Training and ongoing support are provided from the start.

Responsibilities

• Assist clients with coordinating travel arrangements including hotels, flights, cruises, transportation, tours, and activities
• Help travelers compare destination options based on interests, schedules, and budgets
• Provide trip-planning support and general travel information throughout the booking process
• Communicate with clients through email, phone, messaging systems, and online platforms
• Coordinate reservation details and confirmations with travel suppliers and partners
• Maintain organized itinerary records and accurate client information within internal systems
• Stay informed about current travel opportunities, promotions, and destination updates
• Support travelers from the inquiry stage through finalized travel arrangements

Qualifications

• Interest in travel, hospitality, or customer support services
• Strong communication and organizational abilities
• Comfortable managing multiple tasks in a remote work environment
• Ability to work independently and stay detail-oriented
• Familiarity with computers, web-based systems, and online communication tools
• Must be at least 18 years old
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another approved region
• Previous travel industry experience is not required onboarding and training are available

What We Offer

• Flexible remote schedule with work-from-home convenience
• Guided onboarding and ongoing mentorship support
• Access to travel booking platforms and supplier partnerships
• Eligibility for travel-related incentives and industry perks
• Opportunities for professional growth into specialized or leadership-focused roles
• Supportive virtual team environment designed for flexibility and development

Job Tags

Remote work, Work from home, Worldwide, Flexible hours

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