We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Bilingual Recruiter Surestaff is immediately hiring for a Bilingual Recruiter to work out of our office in Aurora, IL. The Bilingual... ...potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride...
...TRUCK DRIVER CDL-A DEDICATED Class A Dedicated $1,600 Week Home weekly No Touch Freight Mileage Pay Stop Pay Short Haul Pay... ...paced transportation services proudly servicing our customers locally and nationally. We are proud to be an Equal Opportunity...
...Overview Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you... ...pay and Instant Pay As a Armed Security Officer - Flex Driver in Reno, NV , you will serve and safeguard clients in a...
...Title:PBE Office Assistant (part-time, temporary)Location: Picnic Bay OfficeClosing Date: When FilledSupervisor: Picnic Bay ManagerWage Range:$15.60/hourDescription: Picnic Bay Estates is seeking a temporary confidential office assistant to...
...Job Description Job Description Description: ROLE AND RESPONSIBILITIES The senior staff accountant's responsibilities include overseeing the daily operations of the accounting department, maintaining financial records and reports, performing account reconciliations...